In case the customer wants to return purchases products, all shipping charges related to the return will be paid by the customer. The products need to be sent back to us in their original packaging.
The below sheet needs to be filled out and sent back to us together with the package. As soon as the return has arrived in our storage and has been checked, we will refund the purchase amount as fast as possible. The amount can only be refunded to the account through which the purchase has been taken.
Packages that do not include a returns sheet will not be accepted.