In general, our racks can be mounted to all types of walls, also plaster walls. It is always important to use the right plugs for your wall. The plugs included in orders are universal plugs and are maybe not the best plugs for your wall. We therefore recommend that you find out which plugs would fit your wall best.

Please note, however, that for clothing rails and shelves mounted only to the wall or ceiling the stability is very dependent on the load capacity of the wall. The load capacity varies from wall to wall and has to be analyzed by a handyman on site. For walls with a lighter load capacity, we recommend clothing racks with supports to the floor to take weight off the wall. Examples are our RackBuddy Bob Steele and our Walk-In models.

If you have any other questions, you are always welcome to call us on +44 20 3868 8551 or write an e-mail to info@rackbuddy.com

It is perfectly normal that you can still see the threads of the rack and that it is not entirely screwable into the fittings or end pieces. It is also not possible to screw our pipes to 100% into the threads as we are working with conical threads.

We can sadly not offer you a mounting service for your rack. If you do not want to mount your rack yourself, we recommend contacting a local handyman.

Please be aware, that while we of course aim for perfection, packing mistakes or delivery delays can occur. In this case we will of course figure out a solution together with you as fast as possible, but we do not offer any kind compensation, if this causes a delay/higher costs in the mounting process. Therefore, we suggest waiting to book an appointment with your local handyman till you received all the packages. We can send you a detailed piece list as well, so you can easily check yourself if all parts were included in your order beforehand.

All our clothes racks are made of 3/4 inch pipes, which is approximately 26mm in diameter. We have tested the durability of different sizes of pipes and found that 3/4" is the best size in terms of durability and design.

The concept for our products is to create a raw look. We therefore produce our racks from a material called "black threaded pipe" made of iron. There are no 2 pipes that are alike. This means that the scratches and marks seen on the pipes are part of the design we want to capture. 

The shipping cost starts from €15 and is depending on the weight of your package. The shipping will be calculated in the basket before you check out.

Find more information on the shipment process, shipping & delivery, also for non EU countries, by clicking HERE.

We have two offices in Denmark. One on Frederiksberg Allé 3 in Frederiksberg and one on Gl. vardevej 66A in Esbjerg. It’s possible for you, prior to appointment, to see a selection of our products at those locations.